White Horse Housing Association Ltd
Emergency repairs out of hours call:07623 945 292

New Staff join Wiltshire Rural

2015
07
JUL

As a result of WRHA taking on the management of the 96 homes on behalf of Kilmersdon Rural Housing Association (see news story 'Wiltshire Rural Welcomes Kilmersdon Tenants') we have made some changes to our staffing structure to ensure we have the capacity to manage these extra homes and maintain our standard of service.  These changes are temporary at the moment until the formal transfer of the Kilmersdon properties is completed:

Tracy Crook, Housing Assistant

New Housing Assistant - Our Customer Services Advisor, Tracy Crook has moved into this new role to help support our two Housing Managers, Belinda Eastland and Sue Bone, in the work they do.  Tracy will be helping with allocations, neighbourhood inspections, tenancy visits, rent collection and tenant involvement.  After 10 years of service Tracy is well known and well-liked by our customers and is ideally placed to take on these new responsibilities.

Gillian Hart

Customer Services Advisor - Gillian Hart has joined the Association to take over this role.  Gill has previous housing experience and will be dealing with many of our customer's enquiries.  She will also support the housing staff to enable them to spend more time working with our tenants.

Ian Ralph, Property Surveyor

Property Surveyor - As a result of the management contract with Kilmersdon Rural Housing Association we have been joined by a Property Surveyor, Ian Ralph.  Ian worked for the previous managing agents and transferred to WRHA on the 1st July 2015.  Ian has a wealth of experience in building surveying and maintenance and will work closely with our Maintenance Manager, Matt Young, to ensure all our properties are well maintained.

Caretaker - As a result of the management contract with Kilmersdon Rural Housing Association we have also been joined by Cherry Gilham.  Cherry worked for the previous managing agents and transferred to WRHA on the 1st July 2015.  Cherry's role is to provide caretaking services to the older person's scheme at Coles Gardens in Kilmersdon. 

 

 

 

 

building and managing homes in villages throughout Wiltshire, Swindon and surrounding areas
Copyright © 2018 White Horse Housing Association Ltd  |  All Rights Reserved
White Horse Housing Association Ltd
Lowbourne House
Lowbourne Road
Melksham
Wiltshire
SN12 7DZ

Telephone: 01380 850916
Email: info@whitehorsehousing.co.uk