Trusted and supported to make a difference

We take pride in the difference our staff make to our residents’ lives and the extra mile they go to ensure they are safe, secure and feel listened to.

In return we take care to help our staff feel trusted, supported and empowered to make that difference.

Our purpose is to be a trusted provider of excellent services and affordable, sustainable homes, working together with rural communities and we rely on our staff to deliver that. It is their attention to detail and their willingness to do all they can for our residents that results in a 95 per cent satisfaction rating in our bi-annual independent survey of tenants.

Working with us means playing a part in something important – helping to make rural communities sustainable, building high quality homes and delivering excellent services.

Mission and purpose

Our staff feel deeply connected to our mission and every day they see the impact of their work – from developing beautiful new homes to helping residents stay happy and secure in them.

What our staff say:

“We make beautiful homes and we would live in the homes ourselves – they are so lovely.”

“We can make a difference, it is rewarding and we feel we are helping people.”

“Tenants tell us they are happy, this makes us proud.”

Rewards and benefits

Our staff appreciate our policy of hybrid and flexible working to achieve a good work/life balance, a good holiday allowance, supportive managers with a human approach, realistic expectations and a measured pace of work.

A chance to grow

We work with our staff to develop their skills through training, mentoring and encouragement, always with an eye on providing career progression, job satisfaction, autonomy, real responsibility, variety and trust.

What our staff say:

“The variety in my role means no chance to become bored.”

 “I'm allowed to book on to training, especially free courses.”

 “Taking on an extra Customer Service Advisor has freed up time to expand skills.”

A supportive culture

Our staff tell us that being part of a tight-knit, friendly but honest and professional team makes coming to work feel like being part of a family.

What our staff say:

“There is a family fee, it is friendly and supportive.”

“I laugh every day, it’s good fun.”

“We are viewed as equals, no feeling of hierarchy.”

“I can be completely honest, there is no fear.”

Being a part of the White Horse team is being able to do meaningful work in a place where you are trusted, supported, and able to make a real difference – every single day.

Current vacancies

We’re not recruiting at the moment, but we always welcome interest from people who share our values. Email us at info@whitehorsehousing.co.uk.