White Horse Housing Association Ltd
New emergency repairs out of hours call:07964 034354

Financial support for residents facing hardship is changing

2026
29
JUL
White Horse has a small Discretionary Support Fund available for people who may need one-off assistance

The government’s new Crisis and Resilience Fund for people facing financial emergencies means a change to the way people can get support.

Operations Director Belinda Eastland said: “Over the last three years we have been able to secure thousands of pounds of funding through the Household Support Fund provided by local authorities. It has helped us to help our residents with shopping vouchers, school uniform assistance, support during periods of cold or hot weather and many other essential items when they have been struggling.

“But the Household Support Fund has been replaced by the new Crisis and Resilience Fund, which is now administered directly by councils on behalf of central government. Unfortunately it means we won’t be able to offer the same amount of support.”

There is support available directly from councils for people struggling with:

  • Loss of income or benefits
  • Food shortages
  • Essential appliance breakdowns
  • Heating costs or utility bills
  • Other emergency household expenses

To apply, follow these links.

Wiltshire Council

Bath & North East Somerset Council

Swindon Borough Council

Somerset Council (Administered by Citizens Advice Somerset)

Belinda added: “If anyone needs help with applying, or is unsure about whether they can apply, they should contact us on 01380 850916 or email info@whitehorsehousing.co.uk.

“We are still here to support our residents and, thanks to the support of our board, we do have a small Discretionary Support Fund available for people who may need one-off assistance. If anyone is suffering hardship, I would urge them to contact us to see if we can help.”

 

 

building and managing homes in villages throughout Wiltshire, Swindon and surrounding areas
Copyright © 2026 White Horse Housing Association Ltd  |  All Rights Reserved
White Horse Housing Association Ltd
Offices 6-9, Box House
Bath Road, Box
Wiltshire
SN13 8AA

Telephone: 01380 850916
Email: info@whitehorsehousing.co.uk
www.whitehorsehousing.co.uk